Privacy Policy
The following website policy reflects HAEMARA’s prepared policy wording. Collection features described as planned or enabled apply when those services are activated. The current public enquiry form is an interactive demonstration. Workspace reviews and batches are saved in your browser; exports let you keep a separate copy.
The demo enquiry form does not receive formal privacy requests or legal notices. A contact channel will be published before enquiry collection is enabled.
Jump to a section
Introduction
HAEMARA AI INC. provides a digital blood-morphology research beta, company information and professional enquiry channels (the “Services”). This policy describes the planned handling of personal information when collection features are enabled.
The Company respects the privacy of individuals, and strives to collect, use and disclose Personal Information in a manner consistent with all applicable laws. The Company is committed to safeguarding the privacy of Personal Information that it collects, uses or discloses in the course of providing the Services and will not sell Personal Information.
Application of Policy
This Policy establishes the Company’s obligations and expectations for the use, collection and disclosure of Personal Information of visitors to or registered users of the Company’s website (collectively, the “User” or “Users” as applicable)—whether oral, electronic or written.
This Policy does not apply to the Personal Information of the Company’s employees.
Personal Information
Personal Information means information about an identifiable individual, subject to any applicable statutory exclusions. Business contact information and electronic messages remain subject to applicable privacy and anti-spam requirements.
Information that is organized in the aggregate and/or which does not reasonably identify the individual to whom it pertains is not Personal Information.
Purposes
Except as otherwise provided by law, the Company shall collect, use or disclose Personal Information only as reasonably required for the purposes of providing the Services (the “Purposes”).
The Purposes include, but are not limited to:
responding to professional enquiries and managing authorized research-beta access where enabled;
improving the delivery of the Services, including providing customer support;
monitoring the use of the Company’s website, for creating, improving or editing the Company’s website content, and to protect the security and integrity of the Company’s website;
enforcing the User’s compliance with all applicable terms of use and all applicable laws, including investigating any complaints or claims related thereto or assisting law enforcement or any authority with jurisdiction in any investigation;
providing Users with notifications relating to the Services, including notifications from other Users, updates about changes to, and features of, the Services, important news which may impact a User’s use of the Services, and as may be required by law; ;
Complying with the Company’s legal obligations, business requirements, and regulatory compliance and for auditing purposes.
If the Company wishes to use or disclose Personal Information for any purpose other than the Purposes, the Company will obtain the consent of the User, as required under applicable laws and regulations.
Consent
HAEMARA will obtain meaningful consent where required and explain collection purposes when information is requested. Visiting the Site does not constitute consent to unrelated marketing or model training.
A User may withdraw his or her consent in writing to the use and disclosure of their own Personal Information at any time unless the Personal Information is necessary for the Company to fulfill its legal obligations.
If a User withdraws consent to the use and disclosure of Personal Information, it may compromise the Company’s ability to provide the User with the Company’s Services.
Collection of Personal Information
The types of Personal Information that the Company may collect include, but are not limited to, the following:
name, professional email address, organization, role and the content voluntarily provided in a professional enquiry; optional contact information only where relevant;
information related to the use of the Company’s website, including IP address, browser type, the referring domain, pages visited, and search history;
information relating to the User’s interactions with the Company, including records of correspondence, internal notes or memoranda, financial records, business records; and
The Company normally collects Personal Information directly from the User but may collect User’s Personal Information from third parties as authorized by law.
Disclosure of Personal Information
The Company may disclose Personal Information to third parties for legitimate business purposes or for the Purposes and will obtain assurances from such third parties that they will safeguard Personal Information in a manner consistent with this Policy.
To the extent such Personal Information is disclosed to third parties in other countries, those countries to which Personal information will be transferred may or may not have laws that seek to preserve the privacy of Personal Information.
HAEMARA will identify the actual hosting and communication providers and processing locations before enabling personal-information collection. Providers may process information only for the agreed purposes and subject to appropriate contractual safeguards. HAEMARA remains accountable for information under its control.
Retention and Destruction
Subject to the terms of this Policy, Personal Information is only retained as long as is reasonable to fulfill the purpose for which it was collected or for legal or business purposes (such as backup, archival, or audit purposes, or to improve the Services) or as otherwise required under applicable law.
HAEMARA plans to retain professional enquiries for up to 12 months after the last substantive contact, then delete or anonymize them unless a lawful documented reason requires longer retention. The beta does not provide a public messaging service or indefinite public posting archive.
Personal Information which is used to make a decision that directly affects the User to whom it pertains will be retained for at least one year after the date of that decision.
Security
The Company will take reasonable precautions, including technical, administrative and physical measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration or destruction. Records containing Personal Information are considered Company property and will be afforded confidential treatment at all times, regardless of whether these records are in electronic or paper form.
The Company uses appropriate security measures when destroying Personal Information, including shredding paper records and permanently deleting electronic records.
Accuracy
The Company will employ reasonable efforts to keep Personal Information relevant to its intended use, accurate, complete and current. The Company relies on Users to notify it if there is a change to their Personal Information.
The Company will take reasonable steps to permit Users to correct, amend or delete Personal Information that is demonstrated to be inaccurate or incomplete. These requests may be made by contacting designated privacy contact.
In the event Personal Information is corrected, the Company will as soon as reasonably possible send applicable corrections to each organization the Personal Information was disclosed to during the year before the Personal Information was corrected. In the event Personal Information is not corrected, the Company will note the requested correction where applicable.
Access
Users have a right to access their own Personal Information that is in the custody or under the control of the Company, subject to exceptions provided for in applicable privacy laws. In the event an access request is refused, the User will be advised in writing of the reasons for the refusal and other applicable information.
Users also have a right to ask the Company to provide them with information about the ways in which their own Personal Information has or is being used, as well as with the names of the individuals and organizations to which a User’s Personal Information has been disclosed.
Any requests for access or information about how Personal Information has been used and to whom it has been disclosed should be made in writing and should be directed to the designated privacy contact at the address set out below. The Company may charge Users a lawful fee with respect to access or information requests.
Contact Information of Privacy Officer
Please submit questions or comments concerning HAEMARA’s privacy practices through the company enquiry channel displayed on haemara.app.
If a User is not satisfied with the response of the Company, the User may have a right to complain to the applicable privacy commissioner. In British Columbia, complaints may be directed to the Office of the Information and Privacy Commissioner for British Columbia.
Changes to this Policy
This Policy may be amended from time to time, consistent with the requirements of applicable law. Appropriate notice will be given concerning any such amendment.
HAEMARA research data boundary
The public beta uses public research images and prepared test cases. Users must not submit identifiable patient information or institutional records through it. A future institutional project will use separate data-access terms and an approved environment. The institution retains sole custody of all physical specimens throughout the process.
Privacy contact
HAEMARA will designate its privacy officer and publish the contact details and actual service-provider information before enabling collection. Privacy enquiries may be directed through the company enquiry channel displayed on haemara.app. This draft does not represent that a collection service or contact mailbox is already active.
Explore the beta